B-Tohin Machine (Jiangsu) Co., Ltd.

1. What products do you have?
Our main products include roots blower, rotary blower, centrifugal fan, side channel blower, submersible sewage pump, centrifugal pump, submersible mixer and other water treatment equipment.

2. What is the purpose of your products?
Our products are widely used in environmental protection, electricity, water, chemicals, building materials and other industries.

Air blowers can be used for:
a. aeration and backwash in sewage treatment plant;
b. desulfurization and ash removal in power plant;
c. pneumatic conveying and pipeline cleaning in cement plant and food industry; d. aquaculture oxygen supply .

Water pumps can be used for:
a. drainage of sewage with solids, waste water, rain water and urban water supply;
b. garden irrigation;
c. fire fighting pressure boosting; d. long-distance carriage of water.

Submersible mixers can be used for:
a. treating municipal sewage and industrial waste water;
b. mixing and densification of sludge water.

3. What is your advantage over other suppliers?
Our company was started in 1994 and has nearly 20 years of production and sales experience. We have advanced production and testing equipment, strict quality control process, and dedicated R & D department. Our products are well-received at home and abroad.

Quality, price, workmanship, and service are prior concerns of customers. In the above aspects, we all show our unparalleled strength. Please read more about us on our website.

4. How shall I choose the right model?
Here we list the factors that should be taken into consideration when you determine the models and quantities:

a. fan selection: working environment,gas composition, pressure, air capacity.
b. pump selection: working environment, media, head, flow.
c. mixer selection: working environment,tank shape, tank depth, water depth.

5. Can you offer some customer cases for our reference?
Please refer to the corporate information-Sales Records.

6. Can I get a good price?
Our products are reasonably priced to be cost-effective. Please send your inquiry to sales@bk.com.cn, or call +86-510-87072125, and we will reply to your request within 24 hours.

7. How shall I pay?
T / T and L / C payments are workable for us.

8. How long does the delivery take from you?
Delivery date depends on the model, specification and quantity required. When we make a quotation, we will separately state the delivery date. If you want an earlier delivery, we will try to make shift.

9. Will you keep me updated about how is the production going?
Yes, of course. After your ordering, we will send timely report on the progress to you.

10. How will the goods be packed?
Our products are generally packed in wooden cases. The wooden materials have been fumigated to meet the requirements of ISPM15.

11. How long is the warranty?
The warranty starts from the date of BL (AWB) and lasts for 12 months.

12. How can I get the right spare parts for your products?
Every piece of our product has a serial number, and the serial number is equivalent to an identity of the machine. To get spare parts, please contact us and told us the serial number, we will provide you with the appropriate equipment parts in accordance with the terms of warranty.

13. Do you provide on-site installation and commissioning services?
We can provide on-site installation and commissioning services according to your requirements. Details and pricing of the services will be subject to the specially signed foreign technical service contract.

14. Do you provide operator training services?
We can provide operator trainings based on your requirements. The training will be given in line with the specially signed training agreement.

15. If the product fails, how should we do?
When failure occurs, please send a description of the failure in words and pictures to us. We will respond within 24 hours after receipt of your notice, and give solution proposals within 48 hours.